Capitec Stellenbosch, Western Cape, South Africa
Job Overview
Capitec is seeking energetic, self-motivated individuals who are passionate about delivering excellent client service in the banking environment. This learnership provides an opportunity to gain practical experience and develop the skills required for a future role in service consulting.
Applicants are required to complete a short online assessment before finalising their application.
Purpose Statement
To welcome clients and manage branch flow through effective queue coordination, deliver excellent client service, assist clients at ATMs, and support transactions via remote and self-service banking channels. The role aims to build the knowledge, skills, and experience needed for a service consulting career.
Experience
Minimum:
- No prior work experience required
- Must hold a Grade 12 National Certificate
Ideal:
- Client service experience in a retail, financial, or banking environment
Qualifications (Minimum)
- Grade 12 National Certificate or National Certificate (Vocational)
Knowledge
Minimum:
- Basic numerical and calculation skills
- Ability to engage positively with people
- Clear understanding of personal career goals
- Willingness to learn and grow within the banking industry
Ideal:
- Knowledge of a bank branch environment
- Understanding of Capitec Bank products and internal business processes
Skills
- Strong communication skills
- Computer literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal and relationship management skills
Employment Equity
Capitec is committed to diversity, and all appointments will, where feasible, support the achievement of the company’s employment equity objectives.
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