Position: Customer Care Consultant
Location: Sandton, Johannesburg
Company: Rewardsco
Overview
Kickstart your career with a company that values growth, learning, and energy. As a Customer Care Consultant at Rewardsco, you’ll be the trusted voice customers rely on — solving problems, answering questions, and creating positive experiences with every interaction.
This role is ideal for motivated individuals who have completed matric and are eager to grow in a fast-paced, customer-focused environment.
What You’ll Be Doing
You’ll receive full training to:
- Handle incoming customer calls confidently and professionally
- Listen actively and resolve queries or complaints effectively
- Provide accurate product and service information
- Turn challenges into positive customer experiences
- Build strong, trusted customer relationships
- Engage and retain customers through excellent service
- Collaborate with your team and team leader
- Represent the Rewardsco brand with professionalism
What We’re Looking For
You’ll thrive in this role if you are:
- Positive, energetic, and eager to learn
- Organised and disciplined with good time management
- Comfortable in a fast-paced, target-driven environment
- A strong communicator with excellent listening skills
- Adaptable and customer-focused
- A motivated team player
Requirements
- Matric (essential)
- 12 months customer service or call centre experience (advantageous but not required)
- Excellent telephone etiquette and communication skills
- Clear criminal record
- Must reside in Gauteng (role based in Sandton)
Benefits
Comprehensive Health & Wellness
- Free access to Kaelo Health Medical Insurance
- Financial wellness support
- Mental health counselling
- On-site pharmacy with in-house nurse
Workplace Perks
- World-class technology
- Three in-house restaurants
- Discounted grocery staples
Why Join Rewardsco?
This is more than a job — it’s a career launchpad. Rewardsco invests in training, development, and growth opportunities for employees who show commitment and potential.
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