Customer-focused retail professional with experience in handling point-of-sale transactions accurately and efficiently. Skilled in delivering exceptional customer service, maintaining cash control procedures, and supporting store operations to maximise sales opportunities while minimising risk.
Key Responsibilities
- Greeted customers warmly and provided professional, friendly service at all times.
- Processed purchases accurately using POS systems.
- Accepted cash, card, and alternative payments in line with company procedures.
- Issued accurate receipts and ensured correct change was given.
- Balanced the till at the end of each shift and reconciled discrepancies promptly.
- Maintained strict control over cash handling and safeguarded company assets.
- Assisted customers with product-related queries, including building materials where applicable.
- Supported store merchandising and upheld company values and culture.
- Handled customer queries and complaints professionally to ensure positive public relations.
Core Skills
- Cash handling & till reconciliation
- Point-of-sale systems
- Customer service excellence
- Attention to detail
- Retail operations support
- Basic computer literacy
- Communication skills
- Ability to work retail hours (weekends & public holidays)
Qualifications
- Grade 12 / Matric
- 2–3 years’ cashier experience (advantageous)
- Building material product knowledge (advantageous)
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