Capitec Bank South Africa is inviting suitably qualified and unemployed individuals to apply for ATM Assistants and Consultants positions at various branches nationwide. This is a great opportunity if you are passionate about customer service and want to grow your career in the banking sector.
About the Role
The ATM Assistant and Consultant supports branch operations by:
- Welcoming clients and creating a positive first impression
- Managing queues efficiently
- Assisting customers with ATM and self-service banking
- Supporting basic transactions on digital and remote platforms
- Delivering service aligned with Capitec’s customer-first standards
This role provides valuable exposure to banking operations, service consulting, and client engagement within a professional branch environment.
Key Responsibilities
- Greet and assist clients upon arrival
- Coordinate branch queues and improve client flow
- Help customers use ATMs and self-service channels
- Support clients with basic banking transactions
- Apply service consulting principles in daily interactions
Skills & Competencies
- Strong communication skills
- Computer literacy (MS Word, Excel, Outlook)
- Good interpersonal and relationship management skills
- Confidence when engaging with people
- Willingness to learn and grow
Minimum Requirements
- Grade 12 (National Senior Certificate or Vocational)
- Basic numeracy and calculation skills
- Understanding of customer service principles
- Knowledge of bank branch environments (advantageous)
- Knowledge of Capitec products and processes (advantageous)
- Motivated and career-driven
Location
Various branches across South Africa
How to Apply
Applications must be submitted online via the official Capitec careers portal.
(Closing date not specified – apply as soon as possible.)
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