Customer Service Intern
Role Overview
The Customer Service Intern supports customer engagement by assisting with inquiries, processing orders, and resolving issues efficiently. This role is ideal for individuals who enjoy problem-solving, working with people, and delivering excellent service experiences.
Key Responsibilities
- Respond to customer inquiries via phone, email, or internal systems
- Assist with order tracking and related documentation
- Support the resolution of customer issues and complaints
- Maintain accurate and up-to-date customer records
- Collaborate with internal departments to enhance the overall customer experience
Desired Experience & Qualifications
- Strong communication and interpersonal skills
- Customer-focused mindset
- Basic computer proficiency
- High attention to detail and organisational skills
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