Retail Sales Associate

Job Overview

We are looking for a dynamic and customer-focused Retail Sales Associate who is passionate about delivering exceptional service and driving sales performance. The ideal candidate will contribute to a positive store environment while consistently achieving individual and team targets.

Duties and Responsibilities

• Exceed customer expectations by applying effective customer selling techniques.
• Consistently achieve and exceed individual sales targets.
• Maximise sales opportunities by identifying ways to increase turnover.
• Adhere to stock loss prevention and control procedures.
• Maintain high housekeeping standards on the sales floor.
• Uphold visual merchandising standards to optimise sales performance.
• Create an inspiring and engaging shopping environment for customers.

Behavioural Competencies

• Honesty and integrity in handling cash and finances.
• Strong relationship-building and interpersonal skills.
• Innovation and adaptability to change.
• Critical thinking and problem-solving ability.
• Accountability and ownership of tasks and performance.

Minimum Requirements

• Matric certificate or equivalent qualification.
• Clear criminal record.
• Basic Microsoft Office / computer proficiency.
• Strong verbal communication skills.
• Knowledge of current clothing trends or outdoor lifestyle (depending on brand focus).

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