SITA (State Information Technology Agency) invites unemployed graduates to apply for its 2026 Internship Programme. This opportunity is ideal for candidates who want to gain practical experience in IT user support and system administration within a professional government ICT environment.
About the Role
As a Graduate Intern, you will support:
- User account administration
- Basic IT support activities
- System access management
- Login troubleshooting
The role focuses on ensuring secure, accurate, and compliant management of user accounts across systems.
Key Responsibilities
- Create and manage user accounts according to defined standards
- Troubleshoot login issues after account creation
- Resolve errors such as:
- Duplicate usernames
- Access/permission issues
- Accurately capture user details (correct spelling and information)
- Maintain proper documentation and follow naming conventions
- Ensure compliance with security and access control requirements
Competencies SITA Values
- Adhering to Principles & Values
- Communication
- Creating & Innovating
- Customer Focus
- Impact & Influence
- Leading Execution
- Results Orientation
- Teamwork
Minimum Requirements
- Matric Certificate (Grade 12)
- Basic PC literacy (email, system navigation, data entry)
- Knowledge of Active Directory (advantageous)
- Strong attention to detail
- Good organizational skills
- Basic problem-solving skills
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