The Foschini Group
Key Responsibilities
- Drive turnover to achieve and exceed sales targets
- Control operational expenses to ensure profitability
- Manage stock losses and ensure shrinkage remains within company standards
- Lead people management processes including recruitment, development, employee relations, and performance management
- Execute in-store merchandising strategies and maintain brand standards
- Deliver exceptional customer service aligned with company strategy
- Ensure full compliance with company policies and procedures
Qualifications & Experience
- Matric certificate (Grade 12)
- At least 1 year of store leadership experience
Key Skills & Competencies
- Customer Loyalty & Customer Value Management
- Sales Planning & Sales Process Management
- Negotiation & Selling Skills
- Planning & Organising
- Policy & Procedure Implementation
- Leadership & Team Development
- Digital Customer Communication
- Ability to manage resistance and navigate customer challenges
Behavioral Expectations
The ideal candidate will demonstrate:
- Action Orientation – Takes initiative and responds with urgency
- Customer Focus – Anticipates and meets customer needs
- Accountability – Owns results and holds others accountable
- Engagement Leadership – Motivates and empowers teams
- Work Process Optimization – Continuously improves efficiency
- Relationship Building – Builds strong internal and external networks
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