Operations / Administrative Coordinator
Results-driven administrative professional with 3+ years’ experience supporting operational teams through effective planning, coordination, and compliance management. Skilled in scheduling, stakeholder engagement, SHE compliance monitoring, and service provider performance tracking. Adept at maintaining organized processes, facilitating meetings, and ensuring adherence to organizational policies and standards.
Key Responsibilities & Achievements:
- Ensured compliance with organizational policies by maintaining up-to-date knowledge and proactively resolving operational queries.
- Implemented and monitored established processes to maintain operational efficiency and accuracy.
- Planned and coordinated annual, quarterly, monthly, weekly, and daily team activities, ensuring proper documentation and stakeholder alignment.
- Organized and facilitated meetings by managing venues, documentation, catering, and technology setup.
- Supported SHE (Safety, Health & Environment) implementation through training coordination, compliance monitoring, and gap resolution.
- Monitored SHE performance against established standards and ensured corrective actions were implemented within deadlines.
- Built and maintained strong internal and external stakeholder relationships to enhance collaboration and service delivery.
- Managed service provider performance by tracking SLAs, identifying deviations, and implementing corrective actions.
- Contributed actively to team initiatives and company-wide events.
- Identified personal development needs and completed relevant training to enhance operational and administrative competencies.
Qualifications:
- Matric / Grade 12
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